RBFX Support

Possible growth of volatility due to the constitutional referendum in Italy Dear Clients and Partners! We’re informing you that due to the upcoming constitutional referendum in Italy on December 4th 2016, there might be significant gaps in some instruments during the market opening on Monday, December 5th 2016. Moreover, the market may experience the sharp increase in volatility and reduction in liquidity, which may result in significant widening of spreads. During this period, margin requirements for open and new positions for all types of accounts will not be changed. Please, take into account this information when planning your trading activity and modify your open positions in advance. Sincerely, RoboForex

"Commission free trading" offer for Stock accounts Dear Clients and Partners! As we approach the pre-Christmas volatility on the American stock market, we’re introducing you "Commission free trading" offer at RoboForex Stocks. Only until December 31st 2016, the more funds you deposit to your account, the more commission will be paid back to you! In addition to that, the following new features are now available to you: • We’ve improved RoboForex Stocks website navigation and added interactive services guidelines • We’ve increased Umstel trading platform performance and added a new trading window • We’ve expanded the list of available trading instruments Sincerely, RoboForex

Results of "World of Trading 2016" exhibition in Frankfurt am Main Dear Clients and Partners! RoboForex (CY) Ltd once again took part in an international forum, "World of Trading 2016", which took place on November 17th – 19th in Frankfurt am Main, Germany. The conference featured major participants of the German brokerage service market: brokerage companies, investment portals, as well as advanced solutions in the area of social trading. German-speaking countries (Austria, Germany, Luxembourg, and Switzerland) demonstrate a further growth, which is good news on the one hand, but on the other hand, these countries make us be more attentive when providing services to the clients from this region. RoboForex development manager in Europe Konstantin Rashap During the exhibition, the RoboForex team offered its clients several seminars and presentations, which were dedicated to the trading process optimization. Apart from them, we introduced our new products, such as RoboForex Stocks, which is intended for stocks trading, and StrategyQuant, a trading robots builder. RoboForex (CY) Ltd is systematically expanding the scope of the Company’s activities in Europe and the center of our attention is still German-speaking countries. This year, we added to our German team some highly skilled specialists in the area of invest-banking and investment portfolio management. In order to improve the service quality for our European clients, we’re planning to comply with all legal points and open a new representative office in the center of Frankfurt am Main in early 2017. RoboForex development manager in Europe Konstantin Rashap World of Trading 2016 photo report: Sincerely, RoboForex

Improvement of the program conditions for VIP clients Dear Clients and Partners! We’re pleased to inform you that starting December 1st 2016, the Company is going to improve the conditions of the RoboForex VIP program, which will expand its opportunities and make it more available to clients. The program will include 4 levels to be granted to clients according to the amount of funds on their accounts. According to the updated Rules and conditions of the VIP program, RoboForex offers its clients additional Cashback (Rebates), increased percents on account balance, and decreased requirements for the trading volume when clients work out various bonuses. The higher you level of the program, the more attractive the program conditions, because additional payouts may be up to 40%. To read more about additional options and read the complete Rules and conditions of the “VIP program”, visit the corresponding page of our website. Sincerely, RoboForex

The best over the past week 392 Traders and Investors have joined CopyFX over the last week. Sincerely, CopyFX

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topic will be discussed during our webinar in the nearest future: 30/11/2016, 1:00 PM - CopyFX: how to start? You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

Changes in trading schedule on metals, CFDs, and stocks Dear Clients and Partners! We’re informing you that due to the public holiday in the USA, Thanksgiving Day, on November 24th and 25th 2016, metals, some CFDs and stocks (RoboForex Stocks project) will be traded according to the changed* schedule: RoboForex Trading schedule on XAUUSD, XAUEUR, XAGUSD, XAGEUR, XPTUSD, XPDUSD: November 23rd, 2016 – trading stops at 11:59 PM server time. November 24th, 2016 – no trading. November 25th, 2016 – trading starts at 10:00 AM and stops at 8:45 PM server time. Trading schedule on CFD on oil (WTI, Brent) and indices (US500Cash, US30Cash, USTECHCash): November 23rd, 2016 – trading stops at 11:15 PM server time. November 24th, 2016 – no trading. November 25th, 2016 – trading starts at 10:00 AM and stops at 8:45 PM server time. RoboForex Stocks Trading schedule on US Shares, Powershares ETFs, iShares ETFs: November 23rd, 2016 – trading stops at 11:59 PM server time. November 24th, 2016 – no trading. November 25th, 2016 – trading starts at 4:30 PM and stops at 7:59 PM server time. After November 28th 2016, the above-mentioned instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity. * - This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboForex

A bit more than a week is left until the end of "Road to The Dakar 2017" offer Dear Clients and Partners! We’d like to remind you that only 8 days are left until the end of "Road to The Dakar 2017" offer and in a bit more than a week we’ll know the names of the winners of the main Prize. At the moment, traders competition is quite high, while in case of partners, the situation is not so dramatic. The amount of already given coupons in these groups are as follows: TRADERS 1,013 coupons Average amount of coupons per each participant: 2.8 PARTNERS 494 coupons Average amount of coupons per each participant: 3.7 We’d like to remind you that the prize coupons are given for each 100 USD of Rebates (to traders) and for each 1,000 USD of affiliate commission (to partners). Information about the amount of given coupons can be found on "Road to The Dakar 2017" page of your Members Area. Also, we’re informing you that we’ve introduced changes to Rules and conditions of the offer, according to which instead of the Prize the winners will be granted an opportunity to receive money that will be transferred to their RoboForex accounts. They can use this money at their own discretion. Each of you still have a chance to be victorious in our offer! Sincerely, RoboForex

The best over the past week 447 Traders and Investors have joined CopyFX over the last week. Sincerely, CopyFX

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topic will be discussed during our webinar in the nearest future: • 23/11/2016, 1:00 AM - CopyFX: how to start? You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

MetaQuotes web terminal: trade on your MT4 and MT5 accounts in any browser Dear Clients and Partners! We’re pleased to inform you that from now on you can trade on your RoboForex accounts using web versions of MetaTrader4 and MetaTrader5 terminals, two popular trading platforms from MetaQuotes. A web terminal is a multipurpose tool for any trader, who is constantly relocating and ready to trade from any place in the world if it has an Internet connection. mt.roboforex.com From now on, RoboForex clients, who trade on their MT5-based accounts, can take advantage of the web version of the platform: • Compatible with all basic operating systems (Windows, Mac, Linux) • All types of MT5 orders that are available in its desktop version • All types of trading operations • 3 chart types and 9 timeframes • 30 indicators and 24 graphic objects for technical analysis • Online quotes All you need to do to use MetaQuotes web terminal is to enter the credentials to your MT4 or MT5 trading account, i.e. the account number and the password. Start trading right now! Sincerely, RoboForex

The best over the past week 455 Traders and Investors have joined CopyFX over the last week. Sincerely, CopyFX

The best over the past week 390 Traders and Investors have joined CopyFX over the last week. Sincerely, CopyFX

Possible growth of volatility due to the presidential elections in the USA Dear Clients and Partners! We’re informing you that due to the upcoming presidential elections in the USA, during the period from November 7th to 11th 2016 financial markets may suffer from the sharp increase in volatility and reduction in liquidity, which may result in significant widening of spreads. During this period, margin requirements for open and new positions for all types of accounts will not be changed. Please, take into account this information when planning your trading activity and modify your open positions in advance. Sincerely, RoboForex

More opportunities to manage your offer Dear Traders and Investors! We’re pleased to inform you that we continue to expand the platform’s functional capabilities. Today, we’d like to introduce a new feature available to Traders when they create their offers, "Subscription mode". This feature allows the Trader to choose from two available modes: "Free" mode • Investors subscribe to the offer without any limitations. • The Trader’s account is displayed in the Rating. • The Trader’s card can be accessed by clicking the link in the Rating. "By request" mode • To subscribe to the offer, the Investor sends the Trader a request. • The Trader’s account is not displayed in the Rating. • The Trader’s card can be accessed only by clicking the direct link. "By request" mode will allow the Trader to control the number of the Investors subscribed to his offer by approving or rejecting their requests. Sincerely, CopyFX

Changes in trading schedule on USDRUB Dear Clients and Partners! We’re informing you that due to the public holiday in Russia, National Unity Day, the USDRUB currency pair will not be available* for trading on November 4th, 2016. • November 4th, 2016 – no trading. • November 7th, 2016 – trading starts at 9 AM server time. Starting November 7th, 2016, the instrument will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity. * - This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboForex

The best over the past week 474 Traders and Investors have joined CopyFX over the last week. Sincerely, CopyFX

Changes in trading schedule Dear Clients and Partners! We’d like to remind you that on the night of October 29th to 30th, 2016, the countries of the European Union will revert to Standard time from Daylight saving time. In the USA, the same will happen on the night of November 5th to 6th, 2016. As a result, the trading schedule is to be changed in the following way. XAUUSD, XAGUSD, XAUEUR, XAGEUR, XPTUSD, XPDUSD: • From October 31st to November 4th, 2016, trading on metals will be opened and closed 1 hour earlier than usual (server time). Trading session (server time): 12:00 AM – 10:59 PM. • From November 7th, 2016 to March 10th, 2017, trading on metals will be available within the operating range of the contract specifications. Trading session (server time): 1:00 AM – 11:59 PM. CFD on indexes: • From October 31st to November 4th, 2016, trading on CFD on indexes will be opened and closed 1 hour earlier than usual (server time). Trading session (server time): 12:00 AM – 10:15 PM. • From November 7th, 2016 to March 10th, 2017, trading on CFD on indexes will be available within the operating range of the contract specifications. Trading session (server time): 1:00 AM – 11:15 PM. CFD on oil: • From October 31st to November 4th, 2016, trading on CFD on oil will be opened and closed 1 hour earlier than usual (server time). Trading session (server time): 2:00 AM – 10:59 PM. • From November 7th, 2016 to March 10th, 2017, trading on CFD on oil will be available within the operating range of the contract specifications. Trading session (server time): 3:00 AM – 11:59 PM. USDRUB: • From October 31st, 2016 to March 24th, 2017, trading on the USDRUB currency pair will be opened and closed 1 hour earlier than usual (server time). Trading session (server time): 9:00 AM – 5:59 PM. Other trading instruments: • On Friday, November 4th, 2016, trading will be closed at 11:00 PM (server time). RoboForex Stocks: • From October 31st to November 4th, 2016, trading will be opened and closed 1 hour earlier than usual (server time). Trading session (server time): 3:30 PM – 9:59 PM. • From November 7th, 2016 to March 10th, 2017, trading will be available within the operating range of the contract specifications. Trading session (server time): 4:30 PM – 10:59 PM. Please, take into account these changes in schedule when planning your trading activity. Sincerely, RoboForex

The best over the past week 435 Traders and Investors have joined CopyFX over the last week. Sincerely, CopyFX

The best over the past week 373 Traders and Investors have joined CopyFX over the last week. Sincerely, CopyFX

The best over the past week 474 Traders and Investors have joined CopyFX over the last week. Sincerely, CopyFX

Professional portfolio manager has joined RoboForex European team Dear Clients and Partners! We’re pleased to inform you that RoboForex (CY) Ltd continues working on improvement of trading conditions and services provided to its European clients. According to Konstantin Rashap, RoboForex development manager in Europe, strengthening positions on the German market is one of the Company’s high-priority tasks, which is done successfully. One of the highlights of the RoboForex representative office operation in Germany is the cooperation with Juergen Wunner, a professional portfolio manager, who has got a huge store of knowledge and experience. Behind him, the Company’s new partner has a lot of experience as a fund manager in such internationally known and respectable companies as Commerzbank, Deutsche Bank, Nomura, managing assets up to 700 million EUR. Our clients from Europe have an exceptional opportunity to meet Mr. Wunner personally: Germany and German-speaking countries Early October - webinars/trading sessions Poland, Lithuania, Latvia, Estonia October 18th – 22nd - Seminar on "How the USA elections may influence the financial markets and what to do to prepare for it" We’re very glad to have Mr. Wunner on our friendly European team of professionals, because his experience will surely be useful both for clients and the Company, especially when it comes to promotion of our new project, trading on the US stock market, which was well received by our European clients. RoboForex development manager in Eurotantin Rashap Sincerely, RoboForex

The best over the past week 523 Traders and Investors have joined CopyFX over the last week. Sincerely, CopyFX

Changes in trading schedule on CFD on the DE30Cash Index Dear Clients and Partners! We’re informing you that due to the public holiday in Germany (Tag der Deutschen Einheit) on October 3rd 2016, CFDs on the DE30Cash Index will be traded according to the changed schedule*. Changes in trading schedule on CFD the DE30Cash Index: • October 3rd, 2016 – no trading. Starting October 4th 2016, the above-mentioned instrument will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity. * - This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboForex

Improvement of trading conditions and changes in quoting Dear Clients and Partners! We’re informing you that due to a high demand for MetaTrader5-based ECN-Pro NDD accounts and a solid growth of accounts of this type, the Company has decided to use the trading instruments names for these accounts like standard ones (without ".e" postfix). To increase the usability of ECN-Pro NDD MT5 accounts and simplify your work with Expert Advisors and signal services, we’re planning to apply the following changes to this account type: After the market closing on Friday, September 30th 2016: • All MT5 demo accounts positions, opened in the instruments with the ticker without the postfix or with ".e" and ".f" postfixes, will be closed at the last market quote. • Opening Demo Fix MT5 and Demo ECN-FixSpread NDD MT5 accounts will be unavailable. Accounts of these types opened earlier will be switched to Demo ECN-Pro NDD MT5 accounts. On Monday, October 3rd 2016: • All instruments in MT5 platform without postfixes will be switched to Market execution mode with the floating spread. These instruments will still be available for trading on ECN-Pro NDD MT5 accounts. • ECN-Pro NDD MT5 positions will be switched to the instruments with tickers without postfixes. Fix-Standard MT5 accounts will be switched to ECN-Pro NDD MT5 accounts. Opening Fix-Standard MT5 accounts will be unavailable. • Fix-Cent MT5 positions will be switched to the instruments with ".m" postfix. Fix-Cent MT5 accounts will be switched to Pro-Cent MT5 accounts. Opening Fix-Cent MT5 accounts will be unavailable. • ECN-FixSpread NDD MT5 positions will be switched to the instruments with tickers without postfixes. ECN-FixSpread NDD MT5 accounts will be switched to ECN-Pro NDD MT5 accounts. Opening ECN-FixSpread NDD MT5 accounts will be unavailable. • Before the market opening, all instruments with the zero spread (*.z) on all servers will be switched to "Close Only" mode. After the market closing on Friday, October 7th 2016: • All positions in the instruments with the zero spread (*.z) on all servers will be switched to the standard instruments. The commission will be compensated. Trading instruments with the zero spread will be unavailable. Please, take into account these changes when planning your trading activity. We recommend you to adjust your Expert Advisors settings and modify open positions and pending orders within the given timeframe. Sincerely, RoboForex