ForexTime

17 hours ago, Vaabum said:

Are you company representative?

Yes, Vaabum. If you have any queries, you can always reach out to us through our Live Customer Support (available 24/5) and they would be happy to assist. Our official website is right here: https://www.forextime.com/

On 8/26/2022 at 10:15 PM, Vaabum said:

Agree with you completely! This is true!

Thank you Vaabum! We always do our best to help out our clients. Please do not hesitate to contact us for any assistance

16 hours ago, Vaabum said:

You have the right to say, and you may well use it. So thanks!

Hello everyone. All feedback is taken very seriously since it goes a long way to help improve our processes and customer service in general. Please note that we are regulated by various jurisdictions and take the safety and security of our clients' funds and identity very seriously. We have more than 10 years of experience and over 4 million clients and have gained a strong reputation of being a trustworthy and transparent broker. We do our best to address any and all issues our clients face. Since we follow strict regulations when it comes to payment processing, we always do our best to facilitate all our clients' requests. If there are further issues, you can always get in touch with us directly and we will do our best to solve it for you.

On 4/20/2020 at 5:15 PM, pipdmt said:

I contacted them and they told me Canadians were no longer allow to trade with them so I asked for my money back and they refused.

Hello! Kindly send us an email to social@fxtm.com with your MyFXTM number and all the information regarding the aforementioned situation. We will be glad to check everything and provide you with a detailed response.

On 4/14/2020 at 9:25 AM, pipdmt said:

My mistake for not checked throughout their trading conditions before going live, but the spreads are MASSIVE, up to almost 6 pips in some cross pair eg: EURAUD,(compared to my other broker 1.7-1.9 pip) it is not even exotic pair.

Hello! FXTM offers various live accounts that have different spreads. Moreover spreads on all our instruments are floating and not fixed, so they may change as they reflect the market conditions. For example, the typical spread on FXTM ECN for EURAUD is 3.2 pips.

On 4/14/2020 at 9:25 AM, pipdmt said:

In fact con#1 makes me post my review for the first time in FPA as I find it very hard to get their reply.

Kindly send us an email to social@fxtm.com with all the information regarding this situation. We will be glad to investigate this case and provide you with a detailed answer.

On 4/20/2020 at 5:13 PM, pipdmt said:

I deposited funds into my trading account with FXTM. My account ID is 62133655. I made two deposits using Skrill. When I try to withdraw now, it says I cannot withdraw. I need to make a deposit first using Skrill. This is totally unacceptable! I want my money!

I have never had such a terrible experience with a broker. Don't use FXTM if still want your money

Hello! We do not have any issues with withdrawals in our Company. Kindly send us a screenshot of the error that you see when trying to make a withdrawal via Skrill to social@fxtm.com. We will look into your case and provide you with a detailed answer on the situation.