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Another example of withdrawal not being processed 


pipdmt

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I have not received payments from 30.04.2020, 01.05.2020 04.05.2020 etc. for more than a month now.
I have openned a scam alert thread below. I would recommend that all people not having their money processed successfully by this broker join the thread.
I have also experienced wrong margin requirements calculation. Their official explanation in the scam alert thread is that my case is "an exception". If you follow the thread and it turns out that the "exception" is their new "rule" they will receive an official SCAM label by the FPA.

May 21, 2020 - 1 Star I have not received withdrawals amounting to 700 USD. They do unethical entirely arbitary leverage decreases in oposition to the proclaimed statement of 1:3000 leverage and their own policies for leverage ammendment for increasing balance.

Reply by JustForexcom submitted May 27, 2020 Dear Petar888! We take apologize for the inconvenience. But there is no trouble from our side and it's not our fault. Unfortunately, such delays may occur due to the current situation in the world. But it is rather an exception to the rules. Our Financial Department has processed all your withdrawals within two hours. Moreover, we have provided you with all the necessary ARN codes. To find your withdrawals, you have to go with these codes to your bank and contact specialists who can process ARN codes. Please do not contact your bank's online support service or bank tellers, as they are not trained to handle such requests and will not be able to help you. Such a request must be made in person, so do not try to send an email or contact your bank online.



As for leverage: all the information about leverage changes is indicated on our website, as well as margin requirements change on weekends and holidays. Our support team is always in touch to help you and answer any questions.



Best regards,

Julia O'Farrel, JustForex Customer Satisfaction Manager

 More. Community discussion of this issue >>

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I would suggest to choose a proper broker before you decide to trade, reading reviews and checking about the broker on Forex Forums like this and Forex Factory will give you some of the information you need.

And be aware of scammers on forex sites, some are advertisers using forums to lure in customers.

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  • Admin changed the title to Another example of withdrawal not being processed 

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