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$50K Stuck with FXCM // Terrible Experience//


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#1
pipdmt

pipdmt

    Advanced Member

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  • PipPipPip
  • 164 posts
 
Terrible Experience, Terribly lazy support 

I have over $50,000 ($50K) stuck with FXCM. Four issues here: 

1- I made deposits via wire transfer and now upon withdrawal, they are refusing to send funds back to my bank account. They keep asking for docs and I have provided each and everything (bank statements, deposit receipts) 

2- They forced me to take a withdrawal via Skrill. I had to make an internal transfer of funds from AUD account to USD account and they charged a fee of over $375. Why should I pay this fee, I don't even want to withdraw funds in Skrill as it's extremely expensive. 

3 - My funds are stuck there for more than a month now and I can't trade them, I should have made over 10/15% profit on them. Who is responsible for this loss? 

4- Their support is weird. Different guys call and ask the same info and then there's no progress on the issue. 

Fellas, take this review seriously, it's over $50,000 we are speaking about right now no $50 or $500. 

I hope they refund my funds and compensate me for the loss.

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